We're always looking for talented people to join the Varsity Technologies team!

If you are an IT professional looking for an exciting work experience, want to work with great people, and are looking for the opportunity to support people that do good, Varsity Technologies has career opportunities available.

If you want to:

Get more out of your job instead of just doing a job.
Serve organizations with great missions.
Combine your technology skills and social values.
Love your job and make an impact.
Accelerate your skills, experience, and responsibilities.

Varsity Technologies is the company that is serving the best organizations in the Bay Area.

We are always on the lookout for new people, particularly for positions as Desktop Support Specialist and Systems Engineer. If you think you might be a good fit, please send a cover letter along with your resume and salary requirements via email to jobs@varsitytechnologies.com or via fax to 415.252.1427.
 

Open Positions

Client Manager
Sales Assistant 
Marketing Assistant
IT Intern 

 

Position: Client Manager 

Varsity Technologies (http://www.varsitytechnologies.com) is seeking an energetic individual to join our growing team as a Client Manager. We are looking for individuals who want to get a start in a new profession in sales. Prior background in customer service or sales strongly preferred.

If you are the type of person that enjoys meeting new people, an extravert, a person that has a way with people that makes them feel comfortable, this unique role may be a good fit for you. As a Client Manager, you will work with socially responsible small businesses, non-profits and schools to help them get the service they need and help them make technology decisions. If you like to use technology and you learn quickly, you’ll become an invaluable resource to our clients.

In addition to being good with people, you’ll also need to be organized and detail oriented. Our clients rely on the Client Manager to give them timely and accurate information. That information can be in the form of translating product information, pricing on a product, order status, or scheduling service.

In coordination with the sales team, the Client Manager will be responsible for direct customer service to clients, producing sales quotes, and order processing. 

Sales:

• Identify products to meet client needs with sales engineers from Varsity and vendor partners
• Research products, promotions and pricing online and with manufacturer and distributor representatives
• Create and update quotes using quoting application
• Register opportunities with manufacturers
• Enter client information into CRM
• Update sales activities in CRM
• Conduct outbound call campaigns to clients
• Perform regular communications to clients
• Coordinate sales calls and meetings between clients and engineers, vendors, a field sales

Order Processing:

• Verify accuracy of order with engineering
• Research and verify product availability with distributors
• Place orders with distributors
• Track shipment of orders and backorders
• Communicate updates to client and project team as required
• Update order fulfillment in system
• Process returns when required

Customer Service:

Requirements:

Bachelor’s degree preferred.
At least one year of experience in a similar role.
You will need authorization to work in the USA.   

Salary:

Base + Commission

Benefits:

Varsity Technologies offers a quality benefits package that includes 9 paid holidays, 10 paid vacation and 10 paid sick days per year, 2 personal days, medical, dental and vision coverage, life insurance, short and long term disability, 401(k) plan, and an array of work/life benefit options. 

To apply, please send a cover letter along with your resume and salary requirements via email to jobs@varsitytechnologies.com. Please put "Client Manager" in the subject line of your email. No phone calls please.

Reports To: CEO

 

Position: Sales Assistant

In coordination with the sales team, the Sales Assistant will be responsible for direct customer service to clients, producing sales quotes, and order processing.

Procurement: 

• Create purchase orders and order hardware/software
• Track orders (shipped, received, backordered, missing items/shipments)
• Receive hardware, notify consultants, label & store in supply room
• Process returns (RMAs)
• Manage project invoicing schedules
• Manage ecommerce site; create user accounts, process orders, synchronize POs & Sales Orders with in-house accounting application
• Maintain Vendor/Partner relationships – keep track of current deals & promos, partner agreement status

Customer Service and Sales:

• Work with sales engineers from Varsity and vendor partners to identify products that meet client needs
• Research manufacturers and distributors for products, promotions, and pricing online
• Create and update quotes using quoting tool
• Register opportunities with manufacturers 

Order Processing:

• Verify accuracy of order with engineering team
• Research and verify product availability with distributor
• Place orders with distributors
• Track shipment of orders and backorders
• Communicate updates to client and project team as required
• Update order fulfillment in system
  

Miscellaneous/Administrative/Training:

• Product/Program training with vendors
• Partner program activities
• Phone coverage backup

Minimum Requirements/Skills: 

• Outstanding customer service and customer management skills
• Excellent written and verbal communication skills
• Exceptional interpersonal skills and ability to interact with all levels of an organization
• Excellent time management skills

• Ability to effectively manage multiple simultaneous projects and meet deadlines
• Professional appearance

To apply, please email a cover letter along with your resume to jobs@varsitytechnologies.com. Please put “Sales Assistant” in the subject line of your email. No phone calls please.

Supervisor: CEO 

Position: Marketing Assistant

If you are looking for a marketing position where you can make a difference, this role could be an ideal one for you. We are looking for a high-energy, motivated self-starter that is interested in helping schools and non-profit organizations make an impact through the use of sustainable information technology solutions.

The Marketing Assistant will work with the Director of Marketing to assist in regular marketing activities as well as lead some marketing projects, including:

Public Relations and Events:

• Identify opportunities for public speaking engagements, including market-specific conferences

• Research and draft presentations for public speaking engagements
• Research information for inclusion in industry-specific magazine articles 

Internet and Social Media Marketing:

• Create, develop, and maintain web content
• Implement and update business listing on directories
• Perform latest practices in search engine optimization
• Review and report on internet (email/web/etc.) analytics and provide analysis and recommendations
• Develop cross-references with other vendor/client/partner/public sites
• Implement social media marketing strategy (Twitter, Facebook, LinkedIn, blog) 

Demand Generation:

• Create email promotions
• Develop in-house and external sales tools
• Participate in the development of sales campaigns
• Coordinate and implement sales campaigns
• Plan and implement demand generation events (Lunch and Learn, webinar, etc.)
• Research and document competitive information for sales team
• Conduct market research and surveys

Internal Marketing:

• Coordinate company volunteer events quarterly
• Coordinate company social events
• Handle Varsity internal communications as needed
• Assist with development and execution of new employee orientation
• Market Varsity brand to potential recruits through a variety of channels

Administrative/Other Duties:

• Various office coordination duties as needed
• Electronic document management of business documents
• Assist executive management team as needed

Requirements:

• Bachelor’s degree required. Additional experience in marketing or sales is a plus.
• Experience with Microsoft Office applications required.
• Candidates must have strong written and verbal communication skills as well as excellent customer service skills. 

Salary:

Negotiable

Benefits:
Varsity Technologies offers a quality benefits package that includes 9 paid holidays, 10 paid vacation and 10 paid sick days per year, 2 personal days, medical, dental and vision coverage, life insurance, short and long term disability, 401(k) plan, and an array of work/life benefit options.  

To apply, please send a cover letter and resume along with salary requirements via email to jobs@varsitytechnologies.com. (Please put “Marketing Assistant” in the subject line of your email). Please also be prepared to bring a recent writing sample to the interview. No calls please.

Supervisor: Director of Marketing

 

Position: IT Intern

Great internship opportunity for a current college student or college graduate with a background in IT support and who is passionate about technology.

The internship position starts immediately and continues through May. 20 hours a week minimum. 



Reports to: Head of Services

Details/Opportunities:

• Work with a growing IT services team
• Work on interesting technology projects
• Receive technical training
• Learn how to provide direct technical support

Desired Skills/Experience:

• Exceptional verbal and written communication skills
• Attention to detail (a must)
• Strong organizational skills
• You should be a people person who enjoys helping others overcome technical challenges
• Prior experience providing support at your university or in a previous role (required)

This is a highly competitive position.

To apply, please email a cover letter along with your resume to jobs@varsitytechnologies.com. Please put “IT Intern” in the subject line of your email. No phone calls please.

Compensation: $10 per hour

 

Position: Systems Engineer

Varsity Technologies (http://www.varsitytechnologies.com) is seeking a Systems Engineer to join our growing technology services team. We are looking for energetic individuals who possess at least three years' experience providing IT engineering, design, and support services for mid-sized business networks, servers, and applications.

As a Systems Engineer, you will:

• Provide leadership and direction to a team of support staff supporting our clients.
• Act as a senior level, tier 3, point of escalation for more advanced issues.
• Develop procedures for managing a wide array of systems, applications, and infrastructure.
• Oversee scheduled maintenance and review reports for presentation to clients.
• Research solutions and propose designs for client IT environments.
• Serve clients by supporting their staff through technical support and education.
• Meet internal and client SLA’s and provide reporting using internal CRM.
• Manage the network monitoring system including development and implementation of new policies.
• Collaborate with your peers and the client on the effective use of technology.
• Not settle for “it’s good enough” solutions.

You need to be able to:

• Manage multiple tasks and issues.
• Respond to automated alerts within a given service level.
• Analyze client systems and make recommendations for improvements.
• Manage the response and resolution of support requests.
• Configure firewalls, wireless access points, and other network devices.
• Deploy and configure windows servers in physical and virtual environments.
• Design and implement backup and DR solutions.

Do you have experience with these technologies?

• Network monitoring and policy management (SNMP and WMI)
• Windows 2008 Server technologies
• Microsoft Active Directory
• Server virtualization technologies (VMWare, Citrix Xen, Microsoft Hyper-V)
• Messaging platforms and protocols (SMTP, Microsoft Exchange 2003/2007/2010)
• Firewalls and VPN
• Network technologies (TCP/IP, DNS, wireless, etc)
• Backup solutions (D2T, D2D2T, and offsite backup using various software)
• Voice over IP
• Cloud applications and services

We would like:

Bachelor’s degree preferred
Experience in a customer facing role
Current IT certifications are considered but not required

Requirements:

At least three years of experience in a similar role.
You will need a valid CA Driver’s License.
You will need authorization to work in the USA.

We are looking for someone that has a relentless desire to help people. Delivering exceptional service requires that the candidate be process oriented and value continual improvement in the services they and the rest of the company are delivering. The ideal candidate should be passionate about research and development of ideas where technology will help our education and non-profit clients make measurable impact.

Benefits:

Varsity Technologies offers a quality benefits package that includes 9 paid holidays, 10 paid vacation days and 10 paid sick days per year, 2 personal days, medical, dental and vision coverage, life insurance, short and long term disability, 401(k) plan, and an array of work/life benefit options.

To apply, please send a cover letter along with your resume and salary requirements via email to jobs@varsitytechnologies.com. Please put “Systems Engineer” in the subject line of your email. No phone calls please.

Compensation: DOE

Reports To: VP, Services

Begins: Immediate
 

Position: Desktop Support Specialist

Varsity Technologies (http://www.varsitytechnologies.com) is seeking a Desktop Support Specialist to join our growing technology services team. We are looking for energetic individuals who possess at least two years' experience providing desktop support and direct support to end users.

As a Desktop Support Specialist, you will:

• Provide support services to customers throughout the Bay Area
• Research and verify technical solutions and provide workaround solutions where appropriate
• Respond to and resolve client technical issues expeditiously and professionally
• Maintain up-to-date documentation of customer systems
• Escalate issues to senior support staff when appropriate
• Work with internal and external technical staff and vendors
• Test and document desktop support utilities and applications
• Track all tasks and time entries daily in company CRM
• Not settle for “it’s good enough” solutions.
• Learn new technologies and applications.

You need to be able to:

• Manage multiple tasks and issues.
• Respond to automated alerts within a given service level.
• Analyze client systems and make recommendations for improvements.
• Coordinate resolution of user system issues.
• Manage the response and resolution of support requests.

Do you have experience with these technologies?

• Microsoft Windows operating systems including Windows 7, Windows Vista, and Mac OS X
• Client applications including Microsoft Office and Google Apps
• Mobile devices and tablets including iOS and Android
• Network connectivity and Internet access

Requirements:

Bachelor’s degree (preferred)
IT certifications preferred, but not required
Experience in a customer facing role
At least two years of experience in a similar role.
You will need a valid CA Driver’s License.
You will need authorization to work in the USA.

We are looking for someone that has a relentless desire to help people. Delivering exceptional service requires that the candidate be process oriented and value continual improvement in the services they and the rest of the company are delivering. The ideal candidate should be passionate about research and development of ideas where technology will help our education and non-profit clients make measurable impact.

Benefits:

Varsity Technologies offers a quality benefits package that includes 9 paid holidays, 10 paid vacation and 10 paid sick days per year, 2 personal days, medical, dental and vision coverage, life insurance, short and long term disability, 401(k) plan, and an array of work/life benefit options.

To apply, please send a cover letter along with your resume and salary requirements via email to jobs@varsitytechnologies.com. Please put “Desktop Support Specialist” in the subject line of your email. No phone calls please.

Reports To: VP, Services