If you missed the first three parts of this series, here is a quick synopsis: In part 1, I covered some myths and problems to consider before starting the planning process. There are some good points to remember if you haven’t done this before. In part 2, I discussed the need to understand the context of your audience by learning their language, and understanding areas they focus on and care about to do their job. In part 3, I focused on developing organizational goals independent of technology.
Here we are going