Evolving technologies constantly change the way in which organizations communicate. Unified Communications systems leverage industry-leading technologies to provide increased productivity and efficacy through the integration of voice, data, and other business-critical applications.
Unified Communications systems represent the integration of a range of communications tools with the data applications you are already using. Unlike traditional digital voice systems, in a Unified Communications system, the voice system isn't the foundation, but just one communications tool available in the Unified Communications platform. Integrated Instant Messaging, speech-to-text, and mobility options insure that you don't miss an important update. The platform supports widely available applications like Outlook, Microsoft CRM, and Salesforce.
Benefits
- Infrastructure that supports a growing list of applications and possibilities
- Reduced facilities cost by investing in a centralized system
- Improved communications for remote offices and remote workers
- Lower carbon footprint by supporting teleworking
- Enhancement of IT departments' existing expertise in data networks
Capabilities
- Unified Messaging -allows individuals to access voice, fax, email, and other media through a single mailbox
- Video - integrates peer-to-peer video as well as options to add video conferencing across the entire system
- Collaborative Technologies -transfers mixed media such as Instant Messaging, SMS, and calendaring for real-time communications over mixed applications and tools
- Mobility -gives users the ability to communicate from anywhere at any time with seamless network and system usage for working remotely
- Industry Applications - integrates with industry specific applications for hotels, schools, financial institutions.
- CRM Integration - supports Microsoft CRM and Salesforce
Solutions
Startup (2-15 Employees) - Hosted Unified Communications
Small Office (8-32 Employees) - Cisco Unified Communications 500 Series
Small Business (32-75 Employees) - Cisco Unified Communications Express
Medium Business (75 + Employees) - Cisco Unified Communications Manager
